Privacy Policy

Introduction

La Villa Dionysos is committed to protecting the privacy of your personal data. This policy explains how we collect, use, and protect your information.

Data collected

We collect the following information:

Identity data: name, first name, email, phone
Booking data: dates, number of people, special requests
Payment data: securely processed by Stripe (we do not store your bank details)
Navigation data: cookies, IP address, pages visited

Use of cookies

Our site uses the following cookies:

PHPSESSID (necessary): PHP session cookie for site functionality. Expires when browser closes.

language (functional): Remembers your language preference (FR/EN). Duration: 1 year.

You can manage your cookie preferences at any time through your browser settings.

Use of data

Your data is used to:

• Process and manage your bookings
• Communicate with you about your stay
• Process payments securely
• Improve our services and your experience

Data sharing

We never sell your data. It may only be shared with:

Stripe: for secure payment processing
Email services: for sending booking confirmations
Legal authorities: if required by law

Your rights (GDPR)

In accordance with GDPR, you have the following rights:

Right of access: obtain a copy of your data
Right to rectification: correct inaccurate data
Right to erasure: request deletion of your data
Right to portability: receive your data in a structured format
Right to object: object to the processing of your data

To exercise your rights, contact us at: villadionysos@gmail.com

Security

We implement technical and organizational security measures to protect your data against unauthorized access, loss, or disclosure.

Data retention

Your data is retained for:

Bookings: 3 years after your stay (accounting obligations)
Functional cookies: 1 year maximum
Session cookies: until browser closes

Contact us

For any questions regarding this privacy policy or your personal data:

Email: villadionysos@gmail.com

Address: La Villa Dionysos, Crete, Greece

Contact

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