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Refund Policy

Refund conditions in case of cancellation

Cancellation Conditions

Time before arrival Cancellation fees Refund
More than 60 days No Fees 100% refunded
Less than 60 days No Fees 0% refunded

Special Conditions

  • In case of force majeure (natural disaster, war, pandemic, etc.), special conditions may apply. Contact us for more information.
  • We strongly recommend taking out cancellation insurance to cover unforeseen events.
  • Date changes are possible subject to availability and must be requested at least 60 days before the arrival date.

Refund Procedure

Refunds are made within 14 business days after cancellation validation, by bank transfer to the account used for initial payment.

The refund will be made by the same payment method used during booking.

For any cancellation, please contact us by email or phone with your booking number.

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